There are many activities taking place during task management. Communication is critical for keeping tasks up to date and aligning with the project team.
Midaxo Q&A functionality will allow you to stay aligned with your task list and keep all communication within the system under your project task list so there is continuity, audit-ability and collaboration across the team.
You can access your task list within the project card by going to the project card and clicking on Tasks on the top right hand corner.
You can then see the Q&A feature on the right panel of the task list. You also have the Notes and Comments field which is a separate function from the Q&A.
In the Notes and Comments fields you can have your saved notes regarding that particular task, any notes you would want to ensure stay aligned to the task, updates or comments you want to track as you work on the task. A good example would be saving a link to a document that lives outside of Midaxo but is important for the task. You can have notes for the document and link to it in the notes and comments field.
On the other hand, if you have particular questions related to the task, you can use the Q&A feature.
When you add your question in the Q&A, it will show an icon on the task list to show that there is a comment. It will say 'Task contains comments' if you hover over the icon.
A user, most likely the admin, can click on the task, go to the Q&A function and respond directly to the comment or question.
You can also show the questions and comments from Q&A that are under sub-tasks within the log of the parent task. This can be done by enabling 'Include sub-task comments'.
In order to be notified of the comments in Q&A, in your user settings enable email notifications. You can toggle the notifications on or off depending on your preference. The user comments notification should be toggled on.
Email notifications are sent on an hourly basis. If there is an update and you have enabled notifications for those updates, you will receive an hourly email. If there is no update made within the hour, you will receive an email the next time there is an update.