Allowing Emails from Midaxo+
Midaxo+ sends out email messages to customers and accepts incoming email messages for importing the messages into the CRM within Midaxo+.
To ensure smooth delivery of these email messages, Midaxo recommends customers to allow all email messages from the domains used by Midaxo+.
Domains Used by Midaxo+
The list of domains that are used by Midaxo+ for email is shown below. Please make sure you use the right Midaxo+ instance domain names.
|
Instance |
Email domains |
|
Midaxo+ US (https://app-us.midaxo.com) |
app-us.midaxo.com |
|
Midaxo+ EU (https://app-eu.midaxo.com) |
app-eu.midaxo.com |
Documentation for Email Providers
Office365
Office365 allows customers to configure Midaxo+ domain as a safe sender. See https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/create-safe-sender-lists-in-office-365?view=o365-worldwide for more information
Google Workspace
Google Workspace allows customers to configure Midaxo+ domain to be an approved sender. See https://support.google.com/a/answer/2368132 for more information.
Sophos
Sophos Email allows customers to configure Midaxo+ domain to the allow list. See https://docs.sophos.com/central/Customer/help/en-us/ManageYourProducts/Overview/GlobalSettings/EmailAllowBlock/index.html for more information.
Frequently Asked Questions
Does Midaxo+ use SPF / DKIM / DMARC security features for email?
Yes, Midaxo+ uses the Sender Policy Framework (SPF), Domain Keys Identified Mail (DKIM) and Domain Message Authentication Reporting & Conformance (DMARC) to provide additional assurance that the emails sent out are originating from the Midaxo+ service.